contact us

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41 Turnham Green Terrace
London, W4 1RG

020 89954906

Delivery Info

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UK Delivery

FREE delivery on orders over £50* 
Orders under £50* are charged at a flat rate of £3.95

Your order will normally be received within 3 working days. Delivery will be made between 7am and 5.30pm Monday to Friday

All orders are sent via ParcelForce and are carbon neutral.

*UK only. This is excluding Northern Ireland, Scottish Highlands and Islands

Express Delivery: £6.95 

Delivery next working day for orders placed before 1pm (Mon-Thu)


What if I am not home?

For other items, we use ParcelForce for delivery within the UK. When no one is available to accept your delivery a card will be left letting you know that ParcelForce tried to deliver it. An attempt will then automatically be made to deliver it to you on the next working day.

On the card will be instructions on the other options available to collect your parcel, including redelivering at a different time and date, redelivering to a different address, and collecting from your local post office.

Carbon Neutral Delivery

For each parcel Windfall Natural Goods sends, a donation is made to the Woodland Trust to offset the carbon associated with delivery. Offsetting enables us to neutralize residual emissions by investing in projects that enable greenhouse gases to be absorbed or reduce the need to burn fossil fuels.